Customer Service Representative

Guaranty RV, a well-established dealership with more than 50 years in business, is looking for an individual with superior customer service abilities to join our team!  This position amongst other duties, assists our sales team by keeping in touch with Guaranty's previous customers and reaching out to others who have expressed interested in our new and pre-owned inventory. Collaboration with other departments within the company is essential.

Primary responsibilities include making warm, opt-in calls to customers and scheduling appointments for salespersons locally or at RV events statewide. Through October 2019, you will be asked to also be a representative in the information booth at our RV Paloozas on the road. This will be a total of 11 weekends (Fri-Sun) over the next 5 months, with 2 days a week in the office locally. For the days you travel, food and lodging is paid for in addition to mileage reimbursement for the trip.

The ideal candidate:

• Provides excellent customer service
• Enjoys working with others
• Dependable and reliable
• Excellent communicator with active listening skills
• Must have enthusiasm for both personal and team success

 Education and Experience

• At least 1 year in customer service
• Call center experience helpful
• Sales experience is helpful
• Microsoft Office suite knowledge helpful
• Basic computer knowledge required 

Why Guaranty?

Compensated with base wage, and appointment setting incentives. Additional spiff incentive for appointment resulting in sales. Top earners are averaging $18-20,000+ on top of base wage annually. Benefits include medical, 401k, dental, vision, life insurance, flexible spending, growth opportunities, employee pricing and discounts, and more! 

Physical Requirements

Must be able to sit and type for long periods of time.

Working Conditions

This job is typically performed under comfortable working conditions.

About Us

We've recently added 4 acres to our sales facility, a 55 space RV Park, a new service center, and have other large-scale development underway. This, combined with inventory of over 800 units for sale, has Guaranty poised for ongoing growth and continued success. We have built a sterling reputation for providing the best products, unmatched service, and stellar customer satisfaction. Our community is small, safe, friendly, and a great place to build a career in one of the most exciting Industries in America- for one of the most recognized names in the industry. 

Status: Non-Exempt

Job Type: Hours vary 7 days a week (8:30am-8pm; flexible scheduling) hiring for PT and FT

 Must be able to pass a background check, pre-employment drug test, and motor vehicle report. We are an Equal Opportunity Employer.

Current Openings for Customer Service Representative Jobs at Guaranty